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Home About We Care Store Policy
We Care of the Four States Store Policy
Store Policy
Our goal is to supplement grocieris for families going through challenging times. The need is great and we purpose to help as many as we can, providing assistance to new families every week. Because of the number of names in our data base and the amount of appointments we set every week, it is necessary to have a first call/first serve basis for appointments. We try to provide assistance when needed rather than to be a monthly source for groceries.
  1. Appointments are scheduled only on Tuesdays beginning at 8:30 a.m. We will schedule appointments until all are filled for the following week. If you are not able to reach us before all appointments have been taken, we will ask that you try back Tuesday of the next week.
  2. Each shopper must call to make their own appointment. We make 1 appointment per phone call.
  3. The shopper making the call for an appointment is the designated shopper. (18 years or older)
    —If you need someone to shop for you, you must bring them with you prior to your appointment to sign a waiver and is only approved when circumstances or a disability deem necessary.
    —Only one appointment per household/address is permitted.
  4. If you are unable to keep your appointment, please call 417-625-1600 to cancel as soon as possible, so we can fill the appointment from our waiting list. If you do not call, it will be counted as one your your 6 appointments for the year.
  5. If you arrive early for your appointment, we may not be able to serve you until your scheduled time. If you arrive more than 5 minutes late, we will try to serve you, but you may have to wait until other clients who were on time are served. If time does not allow us to see you, we will ask that you call back the following Tuesday to reschedule.
  6. A photo ID and proof of residence is required every time you shop.
  7. A suggested donation of $5 is requested. It is never a requirement, but any amount given toward our expense of operating is greatly appreciated.
  8. Only 6 shopping appointments per year will be permitted. This will enable us to help more families during their time of need. Please use your discretion on how these 6 shopping dates can be spaced to best fit your needs.
  9. We Care provides assistance when needed—not as a monthly source of groceries.
  10. Choices are provided as you shop—we ask you to decline items you would not use. sometimes you may be asked to choose 2 different items rather than 2 items of the same variety—this helps us to maintain variety for every shopper.
  11. Shelf life on items has been checked with manufacturers. Dates on most items are a suggested "sell by" or "guaranteed fresh" date. On request, a handout is available.
  12. You are encouraged to bring your own shopping bags to help us cut costs.
  13. Hair cuts are offered free of charge when we have a hair stylist available.
  14. We are now participating in an area wide data base "Charity Tracker" for ministries providing assistance. This will help eliminate duplicating of servics in our area.
  15. If weather is questionable, watch the TV closings or call our message machine to hear if we are closed.
Thank You for helping We Care better serve you and other families in our area.
 

Address

We Care of the Four States
6879 East Newman Road
Joplin, MO 64801
417-625-1600




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